Operations and Associate Director

As our Operations and Associate Director, Michelle is pivotal to the creation, development and project management of The Results Consultancy’s impressive and popular training, coaching and e-learning programmes and content. She also spearheads our business marketing and supports our pitches.

Specialist areas

Michelle regularly trains and coaches teams and individual professionals on aspects of business development, marketing, thought leadership, content marketing and social media strategies.

She frequently advises on and gives hands-on support with the strategies and activities that raise a firm or fee-earner’s profile in a chosen market. This includes actively helping fee-earners and marketing teams target new clients and protect existing client relationships from competitors.

Career and professional highlights

Michelle previously held senior marketing and business development positions in well-known accountancy and consultancy firms. She has supported The Results Consultancy and our clients since 2008.

Michelle is a Chartered Marketer with the Chartered Institute of Marketing and has a strong track record in helping businesses win and retain high-value work.  She has supported individual professionals in strengthening their personal brands, raising their profiles, and becoming the go-to experts in their fields.  This has, in turn, helped many to progress to more senior roles in their careers.

Thought leadership

An accomplished business writer, Michelle has authored numerous publications. This includes contributing to our book Riding out the Rollercoaster, and regularly co-authoring our Winning Business Digests.

What Michelle enjoys most about her work

”I enjoy understanding the goal or outcome that a client wants to happen and then devising a training or learning and development activity tailored to achieve this in a highly engaging and practical way.  In addition to creating high-quality training content, I am passionate that we deliver a dynamic, inspiring, and motivational experience for our clients.  The more clients enjoy and value our input, the faster they’ll apply their new learning into practice… and achieve their desired results.’