Last updated: May 2026
Introduction
The Results Consultancy Limited is committed to protecting your privacy and handling personal data responsibly, transparently and securely.
This Privacy Policy explains how we collect, use, store and protect personal data when you interact with us, including through our website, events, programmes, consultancy services, coaching, webinars and marketing communications.
This policy applies to personal data processed by The Results Consultancy Limited in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
In this policy
- About us
- The personal data we collect
- How we collect personal data
- How we use personal data
- Lawful bases for processing
- Marketing communications
- Programme delivery and Associates
- Data controller and data processor responsibilities
- Sharing personal data
- International transfers
- Data security
- Data retention
- Your rights
- Data controller and contact details
- Cookies and website technologies
- Third-party websites
- Changes to this policy
- Contact us
About us
The Results Consultancy Limited is a UK-based consultancy specialising in business development, client relationship development and performance improvement, primarily within professional services organisations. We deliver this through training, coaching, an e-learning system and consultancy.
The Results Consultancy Limited
Company Number: 05108504
Website: The Results Consultancy
Contact page: Contact The Results Consultancy
The personal data we collect
Depending on how you engage with us, we may collect and process personal data including:
- name and job title
- organisation and business contact details
- email address and telephone number
- information provided through contact forms, enquiries or registrations
- programme, coaching or consultancy participation information
- event and webinar attendance details
- communication preferences
- feedback and survey responses
- billing and administrative information
- website usage information, including analytics and cookies
In some circumstances, we may also process limited professional profile information relevant to programme participation, client relationship management or business development activities.
We generally do not intentionally collect sensitive personal data unless it is specifically relevant to a programme or service being delivered and has been voluntarily provided.
How we collect personal data
We may collect personal data:
- directly from you
- through our website
- when you contact us by email, telephone or online forms
- when you register for events, webinars or programmes
- during consultancy, coaching or training engagements
- through professional networking and business interactions
- from publicly available professional sources such as company websites or LinkedIn
- through referrals and introductions
- through website cookies and analytics technologies
How we use personal data
We may use personal data to:
- respond to enquiries and requests
- provide consultancy, coaching, facilitation and training services
- administer programmes, workshops, webinars and events
- manage client and business relationships
- communicate regarding projects, sessions and programme logistics
- provide relevant insights, updates and marketing communications
- improve our services, communications and website
- manage administration, invoicing and business operations
- comply with legal, regulatory and contractual obligations
Lawful bases for processing
We process personal data under one or more of the following lawful bases:
- consent
- performance of a contract
- compliance with legal obligations
- legitimate interests
Our legitimate interests may include:
- developing and maintaining professional relationships
- delivering consultancy and programme services effectively
- improving our services and communications
- promoting relevant services, events and thought leadership
- managing and operating our business efficiently
Where we rely on legitimate interests, we seek to ensure that processing is proportionate and respects individuals’ rights and freedoms.
Marketing communications
We may send marketing communications, insights, invitations and updates where:
- you have requested information from us
- you have engaged with our services or events
- you have consented to receive communications
- we believe there is a legitimate professional interest in sharing relevant information
You can unsubscribe from marketing communications at any time by using the unsubscribe link in emails or by contacting us directly.
Programme delivery and Associates
The Results Consultancy works with a network of experienced Associate consultants and delivery partners.
Where appropriate, limited personal data may be shared with Associates involved in the delivery of a programme, coaching assignment, workshop or client engagement. This is limited to information reasonably required for effective programme administration and delivery.
During some programmes, workshops or events, limited professional information about participants may also be shared between participants, facilitators or sponsoring organisations where relevant to the objectives of the programme.
Data controller and data processor responsibilities
Depending on the nature of the services being provided, The Results Consultancy Limited may act as either a data controller or a data processor.
Where we process personal data for our own business activities, including relationship management, marketing, events and business administration, we act as the data controller.
In some client engagements, programmes or consultancy assignments, we may process personal data on behalf of a client organisation. In these circumstances, the client organisation typically remains the data controller and The Results Consultancy acts as a data processor, processing personal data in accordance with the client’s instructions and relevant contractual arrangements.
We take appropriate steps to ensure personal data is handled securely and confidentially.
Sharing personal data
We do not sell personal data. We may share personal data with trusted third parties where necessary for business operations and service delivery, including:
- IT and website providers
- our email marketing platform
- virtual meeting and webinar platforms
- cloud storage and collaboration providers
- professional advisers
- accountants, insurers or legal advisers
- Associates and contractors involved in programme delivery
These providers may include services such as Microsoft 365 and related product suite, Zoom, Microsoft Teams, Campaign Monitor, GoTo Webinar, and other reputable business technology platforms used in the normal operation of our business.
Any third parties processing personal data on our behalf are expected to do so securely and in accordance with applicable data protection requirements.
We may also disclose personal data where required to do so by law or regulatory obligation.
International transfers
Depending on the service, some third-party providers we use may process or store personal data outside the United Kingdom, but are organisations that comply with the EU’s data privacy regulations.
Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect personal data, including the use of recognised contractual protections where appropriate.
Data security
We take appropriate technical and organisational measures to help protect personal data against unauthorised access, loss, misuse, disclosure or alteration.
We also take reasonable steps to use reputable systems, providers, processes, and review procedures appropriate to the nature of our business and the information we handle.
Data retention
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including:
- delivery of services
- legal and regulatory obligations
- contractual requirements
- legitimate business and record-keeping purposes
Retention periods may vary depending on the nature of the relationship, engagement or legal requirements involved.
Your rights
Under UK data protection law, you may have rights including:
- the right to access personal data we hold about you
- the right to request correction of inaccurate data
- the right to request erasure of personal data
- the right to restrict or object to processing
- the right to withdraw consent where processing relies on consent
- the right to data portability in certain circumstances
- the right to lodge a complaint with the Information Commissioner’s Office (ICO)
Further information is available from the: Information Commissioner’s Office (ICO)
Data controller and contact details
The data controller responsible for personal data processed under this Privacy Policy is: The Results Consultancy Limited, Company Number: 05108504
For any questions regarding this Privacy Policy, personal data or data protection matters, please contact: John Timperley, Managing Director, The Results Consultancy Limited
e: results@winningbusiness.net t: +44 (0) 20 7488 4419 or via our contact form.
Cookies and website technologies
Our website uses cookies and similar technologies to support website functionality, improve user experience and analyse website traffic.
When you visit our website, you will be presented with a cookie notification and preference tool which allows you to manage your cookie settings and view further information about the cookies used on the site.
You can also control cookie settings through your browser preferences.
Third-party websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, security or content of external websites.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in legal, regulatory or operational requirements. Any updates will be published on this page. This policy is current according to the date shown at the top of this page.
Contact us
If you have any questions about this Privacy Policy or how personal data is handled, please contact us via: e: results@winningbusiness.net t: +44 (0) 20 7488 4419 or via our contact form.