We would like to wish you a very Happy Christmas and a prosperous 2022.

 

As part of our aim to lessen our impact on the planet, we won’t be sending Christmas cards this time.

Instead, we are donating the money we would have spent on cards, envelopes and postage to support the great work of the Woodland Trust.

The Woodland Trust is the UK’s largest woodland conservation charity, committed to planting and restoring trees…

With the easing of lock-down restrictions and more professionals returning to the office, many are looking to resume face-to-face contact with clients and contacts.

The business landscape, however, is very different to what it was before the pandemic. While some businesses continue to work remotely; others are adopting a hybrid approach which blends remote and on-site working.

Most professionals recognise that strong business relationships are built on in-person interactions and are keen to…

As a result of recent years’ events, virtual communications platforms such as Zoom and MS Teams have helped many organisations to reshape their working practices.

There has also been a recognition of the benefits that being ‘on-site’ with colleagues can have on an individual’s wellbeing and effectiveness.

Subsequently, and as many countries ease their restrictions in response to the pandemic, organisations are now planning for and adopting a hybrid approach. This is one…

A professional’s network can be a major source of work opportunities and referrals – and it makes great commercial sense to aim to attract work from those who know and respect you. The opportunities they bring are often easier and less time intensive to convert and are often less fee-sensitive too. What’s not to like about all that?

In reality, though, many professionals are disappointed by the volume and quality of referrals…

Following on from our recent popular webinar, The Results Consultancy’s Andrew Warren and John Timperley have summarised the key tips and advice from the session in a new Winning Business Digest.

Entitled 7 ways to make a positive impact when presenting virtually it reveals the secrets of creating a powerful and engaging online presentation.

 

The rise of the ‘small screen’

The number of webinars, video conferences and virtual meetings, which was already significant, has increased dramatically…

On 16 April we ran a webinar on how to make a positive impact when presenting virtually.  You can access the slides and a recording of the event on this page.

Background

Now that many professionals have got used to the tech aspects of running webinars and virtual client and team meetings, attention has now rightly turned towards the QUALITY of the presentation.

This is not just in terms of the graphics used when ‘sharing…

On 24 March we ran a webinar on how to strengthen contact relationships remotely.  You can access the slides and a recording of the event on this page.

Background

The current global situation, and the need for remote working, has led many professionals to rethink how they manage their client and contact relationships and work.

Now more than ever, your clients and contacts need advice and support to navigate their way through challenging and unchartered…

The current global situation and the need for remote working has led many of us to rethink how we manage our client and contact relationships and work.

Now more than ever, your clients and contacts need advice, and support to navigate their way through challenging and unchartered circumstances.

In this article we have shared ways we’ve been discussing with professional services clients to help them maintain and strengthen their working relationships remotely, and in…

2020 promises to be a year of change for professionals and their firms.  The post-Brexit landscape will require a period of adjustment for businesses and individuals alike, and many will turn to their advisers for help and guidance along the way.

Advisers now have an opportunity to show greater commerciality than their competitors – to demonstrate that they understand the changes and implications as they start to unfold and become clearer, and…

Added value is always in the eye of the beholder – what’s valuable to one contact or organisation might not be valuable to another.

Typical ‘added value’ approaches used by firms, such as bulletins, training and even secondments have now become commonplace with clients expecting them as part of the standard service. In some cases, added value originally designed to foster greater goodwill and client loyalty has been reduced to commodity status.

At…